When you are using Firefox for uploading a multilane file into RateView, what should you do when you click the download link and nothing happens?


Set the FireFox browser to allow popups from

In the Firefox menu, click Settings, Privacy & Security and scroll down to "Block pop-up windows and click the Exceptions button to the right.

Next enter " into the URL box and click the "Allow" button, it will populate the URL into the Website window:

Close the Settings and tab and refresh the window containing RateView.

This should allow the download of the multilane file.