When accessing DAT Rateview from Firefox, some users may encounter a problem when attempting to download a multilane file . Specifically, clicking the Download link does not trigger any action. This issue typically arises due to Firefox's pop-up blocking feature.

To resolve this issue:

  1. Allow Pop-ups from RateView:
    • Open Firefox and click on the menu button (≡) located at the top-right corner of the browser.
    • Select Settings from the drop-down menu.
    • Navigate to the Privacy & Security section by scrolling down or using the panel on the left.
    • Locate the Permissions area and find the Block pop-up windows option.
    • Click on Exceptions… next to the Block pop-up windows checkbox.
    • In the Address of website field, enter https://rateview.dat.com.
    • Press the Allow button to add RateView to the exceptions list, allowing pop-ups from this site.
    • Confirm by clicking Save Changes and close the Settings tab.
  2. Refresh RateView:
    • Return to the tab where RateView is open.
    • Refresh the page to apply the new settings.