Problem

When you are using Firefox for uploading a multilane file into RateView, what should you do when you click the download link and nothing happens?

Solution

Set the FireFox browser to allow popups from https://rateview.dat.com

In the Firefox menu, click Settings, Privacy & Security and scroll down to "Block pop-up windows and click the Exceptions button to the right.

Next enter "https://rateview.dat.com into the URL box and click the "Allow" button, it will populate the URL into the Website window:

Close the Settings and tab and refresh the window containing RateView.

This should allow the download of the multilane file.